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Natalia Schwarz
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New Fire GmbHCustomer story

New Fire GmbH: chatbot and maturity assessment platform in everyday use.

New Fire GmbH uses a chatbot built with the Nexoria Chatbots component and a maturity assessment platform as a custom project. Both projects are live.

Explore the deployment
Starting point

Answer visitor questions. Assess maturity.

At New Fire, two tasks shape the use of Nexoria:

  • Answer questions from visitors on a landing page with a chatbot.
  • Assess the maturity of organisations with a dedicated platform, for example in the use of AI.
New Fire GmbH × Nexoria

Two projects. In use.

Two projects are in use at New Fire GmbH: a chatbot based on the Nexoria Chatbots component and a maturity assessment platform as a custom project. Managing Director Natalia Schwarz reports on the rollout in the team.

Company
New Fire GmbH
As of
2 projects live
Custom project
Maturity assessment platform
On the Nexoria platform
  • Chatbot

Chatbot

The chatbot is built with the Nexoria Chatbots component. It answers visitor questions on a New Fire landing page, using the knowledge of the workspace assigned to it.

More about the Chatbots component

Maturity assessment platform, custom project

The maturity assessment platform is a custom development by Nexoria for New Fire and sits alongside the components of the platform. New Fire uses it to assess the maturity of organisations through questionnaires, for example in the use of AI.

Rollout

Two projects, both live.

Nexoria implemented both projects for New Fire: the chatbot with a standard component of the platform, the maturity assessment platform as a custom project. Both are live today.

Benefits

The benefits in everyday use.

Visitors to the landing page receive answers from the chatbot. With the maturity assessment platform, New Fire carries out surveys on the maturity of organisations.

Read how Managing Director Natalia Schwarz experienced the rollout in her team in the following quote.

First-hand

How Natalia Schwarz describes the deployment.

„The chatbot and maturity assessment platform were live in under a week.“

Excerpt from the customer testimonial
Natalia SchwarzManaging Director, New Fire GmbH

The excerpt reproduces the first sentence of the customer testimonial unchanged. You can also find the company name, quote and deployment status in the Nexoria press section. Checked on .

A look at the product

Chatbots at a glance.

Nexoria chatbot management brings together bots, a usage overview and configuration in one shared interface.

Nexoria: chatbot dashboard with overview and configuration.
Nexoria chatbot management, general product view with demo names.
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