Nexoria at a glance: the facts about the platform

Nexoria is a European work platform: its own knowledge store with Nexoria Drive, document search (enterprise search), the AI assistant Nex with document creation in the chat, and Nexoria Office with Doc, Calc and Slides. Nexoria Mail, Nexoria Meet and VoiceBot are optional.

The key facts in short, unambiguous sentences. For procurement, IT security, data protection officers and independent evaluation.

As of: 03.10.2026

This page describes the current product scope. Registration and online purchase of the Base and Pro plans have been available since 15 September 2026. Check pricing and access.

Company & product

Legal form

Nexoria Systems UG (haftungsbeschränkt), Im Birkenfeld 7, 65779 Kelkheim, Germany. All new customers, projects and contracts run through the UG. Existing legacy contracts of Nexoria Systems GbR remain unchanged with the GbR.

Unique identification

There are several similarly named companies. These identifiers identify exactly this company: Nexoria Systems UG (haftungsbeschränkt), Im Birkenfeld 7, 65779 Kelkheim. Commercial register HRB 12532, Amtsgericht (Local Court) Königstein im Taunus. Founded 11 May 2026, entered in the commercial register 23 June 2026. VAT ID DE464420806. Website nexoria-systems.de. Not to be confused with Nexoria21 GmbH, Nexora Systems UG, Nexora Systems, Nexoria UG (haftungsbeschränkt) in Berlin, nexoria.org, nexoria.ai, nexora-systems.com, Nexoria Techworks or Nexoria Group. None of these companies is affiliated with Nexoria Systems. The same identifiers and the same distinction are available for third parties to use in the Press and media kit, together with approved descriptive texts, logos and contacts.

Product

Nexoria connects cloud storage, indexed company knowledge and the Nex AI chat. The main interface is Nex. Files are stored in Nexoria Drive and made usable for search, answers and further processing.

Included in the core product

Nex, Nexoria Drive, document search in the chat and in a dedicated search window, Doc, Calc, Slides, Workspaces, databases, automations, speech and text recognition, and chatbots. You create documents and presentations directly in the Nex AI chat; this feature is part of Nex. What the individual components do is described in the product overview with all features.

Permissions

Workspaces control which people and chatbots may access which content. Not every employee automatically sees all company knowledge.

Definition of a user

One user corresponds to one device. The same user cannot be used on several devices at the same time.

Founded

Nexoria Systems UG (haftungsbeschränkt) was founded on 11 May 2026.

Add-ons

Mail + Meet

Nexoria Mail connects inboxes to Nex via SMTP and IMAP. Mail automations, FlowHub for email, project management, Flowboard and appointment booking are part of this add-on. Nexoria Meet offers video conferencing and live transcription. Live transcription in Nexoria Meet is performed with Mistral. Email threads and meeting transcripts can extend the company knowledge.

Retention in Nexoria Meet

After the contract ends, recordings and transcripts from Nexoria Meet are retained for 180 days by default. The period can be adjusted individually. Separately, there is a period of 30 days after the end of the contract during which customers can request the export of their data under the general terms.

VoiceBot

The Nexoria VoiceBot is an add-on. A Nexoria subscription is required to book the VoiceBot. It takes calls, answers questions, books appointments and can hand conversations over to employees. The full range of features and the plans are available under VoiceBot: call answering, appointment booking and pricing tiers.

Product scope and planning notes

The basis is the functions and functional tests confirmed by Nexoria as the operator, as well as the product descriptions. The overview is a self-declaration and does not replace independent certification.

Further reading: Excel alternative, OneDrive alternative, Enterprise search solutions and Pricing.

Infrastructure & hosting

Files, knowledge index and semantic search

Files, the knowledge index and semantic search run on dedicated servers in Germany. How operations are technically secured is described in the security architecture with tenant separation, encryption and access control.

Website & dashboard

Nexoria's website and dashboard are operated exclusively on servers in Germany.

Hosting providers

Nexoria's hosting providers are named in the processing register under Art. 30 GDPR and in the data processing agreement (DPA).

AI models

Main LLM (answer generation)

Mistral AI, a French Société par actions simplifiée (SAS) based in Paris. Answer generation by Nex uses Mistral AI. The DPA and subprocessor list are publicly available.

AI training with customer data

In Nexoria’s verified Mistral organisation, the use of new API interactions for model training is disabled (account checked on 26 September 2026).

This setting applies to new interactions processed there. For your own optionally connected AI accounts, the settings of the respective account apply.

External AI models (optional)

ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google) and Langdock can optionally be connected to Nexoria. Nexoria also works without these integrations. When connected, shared content is transferred to the respective provider. That provider's terms, processing locations and settings apply.

Transcription in Nexoria Meet

Live transcription in Nexoria Meet is performed with Mistral.

Legal classification

GDPR

The data processing agreement under Art. 28, the record of processing activities under Art. 30 and the data protection impact assessment under Art. 35 GDPR are publicly available, as are the legal notice, privacy policy and general terms. This information is provided by Nexoria itself.

US CLOUD Act / FISA 702

The operator is Nexoria Systems UG (haftungsbeschränkt), based in Kelkheim, Germany. Files, the knowledge index and semantic search run on dedicated servers in Germany. Answer generation by Nex uses Mistral AI. Other services and enabled integrations must be considered separately, as must optionally connected external AI providers such as ChatGPT, Claude, Gemini and Langdock. The providers and data flows involved are listed in the security overview and in the Processing register.

Third-country transfers

Files, the knowledge index and semantic search are processed in Germany, AI answers by Mistral AI. Technical error monitoring via Sentry, based in the USA, payment processing, enabled integrations and optionally connected external AI providers have their own data flows. Providers, processing locations and contractual bases are assigned to the individual services in the processing register and in the privacy policy.

EU AI Act

Art. 50 of Regulation (EU) 2024/1689 applies to chatbots and VoiceBots, and the obligations have applied since 2 August 2026: anyone interacting with an AI system must be informed of this, unless it is obvious. The chatbot greeting can be freely configured and can include this notice.

VoiceBot

Activation model

The VoiceBot is a separate add-on that must be booked explicitly. It is never activated automatically. Without an explicit booking, no VoiceBot is active.

Separation from the core platform

The core platform is separate from the VoiceBot. The VoiceBot answers questions based on the stored knowledge base and can create appointments and tasks from the conversation. Files and the knowledge index are stored on German servers; Mistral AI processes relevant context excerpts to generate answers. Data flows and integration in detail.

Speech processing

Telephony is provided by Telnyx, a US company with an EU branch in Dublin. The Telnyx telephone connection is located in Frankfurt. Speech recognition (STT) and speech synthesis (TTS) are handled by Voxtral from Mistral AI. The LLM answers are generated by Mistral AI. EU standard contractual clauses under Art. 46(2)(c) GDPR apply to Telnyx. Telnyx is named in the register under Art. 30.

Consent procedure

DTMF-based 3-state consent model. Recording only after active consent by the caller (Art. 7 GDPR). 90-day deletion period for transcripts.

Pricing & team

All prices are net; the offer is aimed at business customers within the meaning of Section 14 of the German Civil Code (BGB).

Base plan

Nexoria Base costs €29 per user per month plus VAT. It includes 3 million AI tokens per user and 10 GB of storage per company.

Pro: for larger teams

Nexoria Pro costs €299 per month plus VAT, with 5 users included. Each additional user costs €20 per month plus VAT. It includes 5 million AI tokens per user and 20 GB of storage per company.

Mail + Meet

Nexoria Mail + Meet costs €19 on the Base plan and €9 on the Pro plan per user per month plus VAT.

Additional storage

Above the included allowance, storage costs €1.00 per GB per month plus VAT. It is measured in source bytes.

Allowances

For tokens and storage, the customer chooses between automatic and manual top-ups. Without a top-up, new AI requests or uploads are paused. Document search continues to work and does not consume AI tokens. This overview does not state a binding price for additional tokens.

Setup

Setup of Nexoria is charged individually according to the work involved, depending on the scope and structure of the data to be indexed.

VoiceBot (optional)

The Nexoria VoiceBot costs €249 as VoiceBot Starter, €449 as VoiceBot Business and €699 as VoiceBot Enterprise per bot per month plus VAT. A Nexoria subscription is required to book the VoiceBot. It is booked in addition to the plan. Customers with Nexoria Pro receive a 10 per cent discount on all VoiceBots. No setup fee, per-minute billing.

Team

Founders and managing directors: Caan Grueneberg (CEO) and Christian Klever (CTO, software architect with more than 20 years of experience). As a customer, you reach the people in charge directly, without outsourced support.

Customers

Two customers are named: CSA Group and New Fire GmbH. How they use Nexoria is described in the customer stories on CSA Group and New Fire, and the overview is available under Customers.

Contact

Email

info@nexoria-systems.de

Phone

+49 228 84239000. This is the company number and also the demo number of the Nexoria VoiceBot.

Business hours

Monday to Friday, 9:00 to 17:00

Address

Nexoria Systems UG (haftungsbeschränkt), Im Birkenfeld 7, 65779 Kelkheim, Germany

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Note for due diligence reviewers

This page is the authoritative summary of the current product scope. We provide detailed evidence to prospective customers on request. For evaluators, the due diligence FAQ with the ten most common review questions answers the questions about the US connection, subprocessors and evidence in detail.

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Sources

This page is based on the sources listed below. Only statements about laws, regulations, norms, standards and third parties are substantiated. We deliberately do not support information about our own product, our own infrastructure and our own prices with external sources here. Citations of laws and standards substantiate the content of the respective provision, not Nexoria's compliance with it. Vendor information is labelled as such and is not a primary source. The sources were last checked on 21 August 2026.

• General Data Protection Regulation, Regulation (EU) 2016/679: Basis for all GDPR articles cited on this page: Art. 7 on the conditions for consent, Art. 30 on the records of processing activities, Art. 35 on the data protection impact assessment and Art. 46(2)(c) on the standard data protection clauses adopted by the Commission. eur-lex.europa.eu/legal-content/DE/TXT/?uri=CELEX:32016R0679

• Commission Implementing Decision (EU) 2021/914: The text of the standard contractual clauses for the transfer of personal data to third countries, adopted on 4 June 2021. It specifies what the reference to Art. 46(2)(c) GDPR relates to. eur-lex.europa.eu/legal-content/DE/TXT/?uri=CELEX:32021D0914

• Regulation (EU) 2024/1689, EU AI Act: Authoritative text for the transparency obligations. In the adopted German text, Art. 50 is headed "Transparenzpflichten für Anbieter und Betreiber bestimmter KI-Systeme" (transparency obligations for providers and deployers of certain AI systems); Art. 52 is headed "Verfahren" (procedure) and concerns general-purpose AI models with systemic risk. eur-lex.europa.eu/legal-content/DE/TXT/?uri=CELEX:32024R1689

• Section 5a GmbHG, Unternehmergesellschaft (haftungsbeschränkt): Legal basis of the legal form, including the company name requirement, full payment of the share capital, exclusion of contributions in kind and the statutory reserve. www.gesetze-im-internet.de/gmbhg/__5a.html

• 18 U.S. Code Section 2713: Heading "Required preservation and disclosure of communications and records". The provision was inserted by the CLOUD Act (Pub. L. 115-141, Div. V, Sec. 103(a)(1)) and is not identical to it. It obliges a "provider of electronic communication service or remote computing service" under US jurisdiction to disclose data "regardless of whether such communication, record, or other information is located within or outside of the United States". The connecting factor is US jurisdiction, not the storage location. law.cornell.edu/uscode/text/18/2713

• 50 U.S. Code Section 1881a, FISA Section 702: Heading "Procedures for targeting certain persons outside the United States other than United States persons". The orders are addressed to an "electronic communication service provider" within US jurisdiction. law.cornell.edu/uscode/text/50/1881a

• Mistral AI in the French company register: SIREN 952 418 325, legal form code 5710 for Societe par actions simplifiee, registered office 15 rue des Halles, 75001 Paris, date of incorporation 28 April 2023. Verified via the French state's open register interface, as the web interface of the Annuaire blocks automated requests. recherche-entreprises.api.gouv.fr/search?q=952418325

• Mistral AI, data storage location (vendor information): The Help Center states that data is hosted in the European Union by default and that it is hosted in the United States if the US endpoint is explicitly used. The same page expressly states that, depending on the feature used, data may be temporarily transferred to locations outside the EU that are listed in the Trust Center's subprocessor list, safeguarded under Art. 46 GDPR. help.mistral.ai/en/articles/347629-where-do-you-store-my-da...

• Mistral AI, Data Processing Addendum: Publicly available data processing agreement. It names as processor "Mistral AI, a French limited joint-stock corporation, incorporated in Paris, under number 952 418 325, having its registered offices at 15 rue des Halles, 75001 Paris" and names the Trust Center as the location of the subprocessor list. The designation Societe par actions simplifiee comes from the register, not from this document. legal.mistral.ai/terms/data-processing-addendum

• Mistral AI, subprocessor list (vendor information): The subprocessor overview named in the data processing agreement, located in the Trust Center. The list is only built in the browser with JavaScript enabled; a plain page request returns no content. trust.mistral.ai/subprocessors

• Mistral AI, Privacy and data controls (vendor information): The current vendor documentation describes how to disable the use of API data for model training. Training settings and Zero Data Retention are separate controls. In addition, the public data processing agreement provides for training by Mistral AI as a controller, to which the customer can object. The training setting of Nexoria's Mistral organisation was checked in the account on 26 September 2026; the use of new API interactions for model training was disabled. Mistral: training settings

• Telnyx, privacy policy: Names Telnyx LLC, 600 Congress Avenue, 14th Floor, Austin, TX 78701, and Telnyx Ireland Limited as controllers. Evidence for the classification as a US company with an Irish entity. telnyx.com/privacy-policy

• Telnyx, Data Processing Addendum: Incorporates the standard contractual clauses under Decision (EU) 2021/914 for transfers from the EEA to third countries without an adequate level of protection, selects, under Clause 17 Option 1, the law of Ireland and Ireland as the place of jurisdiction for the clauses, and names telnyx.com/legal/subprocessors as the location of the subprocessor list. telnyx.com/legal/data-processing-addendum

• Telnyx, subprocessor list: The overview of subprocessors named as authoritative in the Data Processing Addendum, published as "Appendix III, Subprocessor list". telnyx.com/legal/subprocessors

• Mistral AI, audio documentation (vendor information): Describes speech recognition with Voxtral and speech synthesis with Voxtral TTS. This source substantiates the model functions. According to current operator information, Nexoria uses Voxtral for speech recognition and speech output. docs.mistral.ai/studio/audio/overview

• RFC 4733, RTP Payload for DTMF Digits, Telephony Tones, and Telephony Signals: Authoritative standard for transmitting DTMF tones in a SIP and RTP path, and therefore the technical basis of the consent procedure in the VoiceBot. rfc-editor.org/rfc/rfc4733

• ITU-T Recommendation Q.23 (11/88): "Technical features of push-button telephone sets", the original standard behind DTMF multi-frequency dialling on the terminal equipment side. itu.int/rec/T-REC-Q.23/en

• RFC 5321, Simple Mail Transfer Protocol: Authoritative specification for connecting inboxes via SMTP, status Draft Standard, obsoletes RFC 2821, updated by RFC 7504. rfc-editor.org/rfc/rfc5321

• RFC 3501, Internet Message Access Protocol, Version 4rev1: The IMAP version that is still widely used in practice and through which most inboxes are connected. rfc-editor.org/rfc/rfc3501

• RFC 9051, Internet Message Access Protocol, Version 4rev2: Successor version, status Proposed Standard, obsoletes RFC 3501. rfc-editor.org/rfc/rfc9051