Proposals, calls and company knowledge.
At CSA Group, three tasks shape the use of Nexoria:
- Recognise and file proposals and invoices that arrive by email.
- Answer calls with VoiceBots.
- Provide company knowledge centrally and connect it to the existing systems.
Connecting knowledge, emails and systems.
At CSA Group, four elements work together: VoiceBots, central company knowledge and interfaces on the Nexoria platform, plus the email automation as a custom project.
- Company
- CSA Group
- As of
- In use
- Custom project
- Email automation
- On the Nexoria platform
- VoiceBots
- Central company knowledge with Nex
- Interfaces to existing systems
VoiceBots
CSA Group's VoiceBots run on the Nexoria platform. The Nexoria VoiceBot component answers calls, responds to questions, books appointments and creates tasks.
Discover Nexoria VoiceBotEmail automation, custom project
Proposals and invoices that arrive by email are recognised and filed. Nexoria implemented this automation as a custom project for CSA Group.
Central company knowledge with Nex
CSA Group's company knowledge is held centrally on the Nexoria platform. Nex, Nexoria's AI assistant, works with this shared knowledge.
Discover NexInterfaces to existing systems
Through interfaces, the company knowledge is connected to the systems that CSA Group already uses.
View interfaces & actionsSet up on the Nexoria platform.
Nexoria set up the platform, the VoiceBots and the connection to the existing systems for CSA Group.
The email automation was developed as a custom project and has been completed. Today, the solution is in use at CSA Group.
The benefits in everyday use.
Incoming proposals and invoices are automatically recognised and filed. Company knowledge is available in one central place and connected to the company's other systems through interfaces. The VoiceBots answer calls.
Read how Managing Director Claus Grueneberg describes the deployment in the following quote.
How Claus Grueneberg describes the deployment.
„VoiceBots, complete email automation: proposals, invoices, everything is recognised and filed. All our company knowledge is held centrally in the AI and connected to all our systems through interfaces.“
Claus GruenebergManaging Director, CSA GroupThe quote has been approved for publication in full. You can also find the company name, quote and deployment status in the Nexoria press section. Checked on .
Messages in one place.
For email workflows, Nexoria offers the Nexoria Mail component. The inbox shows messages and the related AI tools in one shared interface.
