Identify the key points
Get support in summarising content. Note down questions and open points so that your reply addresses the actual request.
Nexoria for Email workflows
Email workflows: understand the context, prepare the right reply.
Bring order to your next reply: Mail and Nex help with summarising, drafting and revising. Relevant company knowledge helps you prepare well-founded content.
In everyday work
Emails are part of your work, not its end point.
A message can contain a question, a decision or a task. To reply meaningfully, you often need information from other documents. With Nexoria, you use Mail for communication and Nex for support with drafting the reply. Research the context you need in the stored company knowledge, check the matching passages and use them to write a suitable reply.
Phrase replies appropriately
Develop and revise drafts with Nex. Tailor tone, length and clarity to the recipient and the occasion.
Draw on knowledge for the reply
Find relevant information in stored documents. Check terms and details at the source before you include them in a message.
A practical example
Prepare a factual reply
Existing documents turn into a concrete next step. Your team checks the result and continues working with it.
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Nex · with your company knowledgeWrite a short, friendly draft reply from these verified points. Point out the follow-up question that is still open.
An editable message text that brings together the available information and names the next step for clarification.
Basis: Example basis: message · verified product information · internal noteExample workflow · illustrative content
How it comes together
From starting point to result.
- 01
Clarify the request and the goal
Read the message in context. Distinguish between questions, information needed and points that have to be clarified internally.
- 02
Add context
Use Nex to research your company knowledge and prepare the text. Add details that only you know from the specific case.
- 03
Review and send the draft
Check recipients, statements, attachments and tone. After your review, send the finished reply through your designated email workflow.
The right applications
One workflow. Your tools.
Include existing sources.
SharePoint, OneDrive, Google Drive and other systems can be connected on request. We agree the scope and indexing with you.
Good to know
Your questions.
Clear answers.
Who checks and sends the reply?
The workflow described supports you in creating and revising a draft. You review the content and decide whether to send it.
Can replies take information from documents into account?
With Nex, you can research relevant information from stored, indexed documents and add verified content to the draft.
Can email workflows also be automated?
Yes. Nexoria Mail connects your inboxes to Nex via SMTP and IMAP. With the automations in the core product, you can map recurring workflows. We work with you to determine which workflows and integrations with external software make sense for your team.
Your next step
With your knowledge.
For your everyday work.
We will show you what Email workflows with Nexoria can look like in your business.
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